We will set a Net Deposit Limit on your account based on your level of spend with us.
How does a Net Deposit Limit work?
A Net Deposit Limit takes into consideration what you deposit minus what you withdraw and works as follows:
If you deposit £100 in a rolling month, and make no withdrawals within that month, you will not be able to deposit until the next month.
If you deposit £100 in a rolling month and withdraw £50 within that month, you will be able to deposit a further £50 within the month.
If you deposit £100 in a rolling month and withdraw £200 within that month, you will be able to deposit a further £100 within the month.
What is a “Rolling Month”?
If your NDL is set on the 5th of the month, and you deposit £100 on the 6th of the month you will be unable to deposit again until 30 days from the day you deposited.
If your NDL is set on the 5th of the month and you deposit £50 on the 6th of the month, and then £50 on the 10th of the month, you will be able to deposit £50 30 days after the first deposit of £50, and £50 30 days after the second deposit of £50.
Additionally, it is possible that the Safer Gambling Team may restrict certain activities on your account from time to time based on the controls that we have to identify any customer that may be at risk of experiencing gambling related harm. We will contact you if this happens.
We are committed to Safer Gambling and want to ensure that our customer's aren't experiencing gambling related harm (including spending more than they can afford) and believe that this approach supports our vision.